TERMS OF USE
Version: September 2023

1 SERVICES AND LICENSE GRANT

1.1 This End User License Agreement ("Cornerstone Terms") and the applicable Cornerstone Hub Purchase Agreement constitute the "Agreement" between Customer (as defined in the Purchase Agreement) and Cornerstone. Subject to and conditioned on Customer's compliance with the terms and conditions of this Agreement, Cornerstone hereby grants Customer a non-exclusive, non-transferable license to access and use the Services (as defined in the Purchase Agreement) during the Term, solely for use by Authorized Users in accordance with the terms and conditions herein. Such use is limited to Customer's internal use. If, and only if, Cornerstone incorporates any Cornerstone Hub Arising IP (as defined in Section 4.5) into the Services during the Term, then such incorporated Cornerstone Hub Arising IP is deemed included in all references to the Services and will be subject to these Cornerstone Terms for so long as such Cornerstone Hub Arising IP remains so incorporated into the Services.

1.2 The total number of Authorized Users will not exceed the number set forth in the Purchase Agreement unless such increase is requested by Customer. "Authorized User" means Customer's employees, consultants, contractors, and agents (i) who are authorized by Customer to access and use the Services under the rights granted to Customer pursuant to this Agreement and (ii) for whom access to the Services has been purchased hereunder. Customer may request additional Authorized User licenses via email to Cornerstone. If approved, Customer shall be billed the following billing cycle for such additional licenses.

1.3 Cornerstone reserves the right, in its sole discretion, to make any changes to the Services that it deems necessary or useful to: (a) maintain or enhance: (i) the quality or delivery of Cornerstone's services to its customers; (ii) the competitive strength of or market for Cornerstone's services; or (iii) the Services' cost efficiency or performance; or (b) to comply with applicable law; provided, however, any changes shall not materially diminish the features or functionality of the Services.

1.4 Cornerstone may, directly or indirectly, suspend, terminate, or otherwise deny Customer's or any other person's access to or use of all or any part of the Services, without incurring any resulting obligation or liability, if: (a) Cornerstone receives a judicial or other governmental demand or order, subpoena, or law enforcement request that expressly or by reasonable implication requires Cornerstone to do so; or (b) Cornerstone believes, in its good faith and reasonable discretion, that: (i) Customer has failed to comply with any material term of this Agreement, or accessed or used the Services beyond the scope of the rights granted or for a purpose not authorized under this Agreement; (ii) Customer has been, or is likely to be involved in any fraudulent, misleading, or unlawful activities; or (iii) this Agreement expires or is terminated. This Section 1.4 does not limit any of Cornerstone's other rights or remedies, whether at law, in equity, or under this Agreement.

1.5 The Services are enhanced frequently. Updating service, including all software improvements, content updates will be provided to Customer at no additional cost during the Term.

1.6 Customer's use of the Services are governed by this Agreement as well as the Cornerstone website terms of service, which may be updated from time to time by Cornerstone without notice to Customer. The website terms of service are incorporated into this Agreement by this reference and made a part hereof. In the event of any inconsistency or conflict between the website terms of service and this Agreement, first the terms of this Agreement shall prevail, followed by the website terms of service.

2 RESTRICTIONS AND RESPONSIBILITIES

2.1 Customer will not, directly or indirectly: reverse engineer, decompile, disassemble or otherwise attempt to discover the source code, object code or underlying structure, ideas, know-how or algorithms relevant to the Services; copy, modify, translate, or create derivative works based on the Services (except to the extent expressly permitted by Cornerstone or authorized within the Services); rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available any Services to any person, including on or in connection with the internet or any time- sharing, service bureau, software as a service, cloud, or other technology or service or otherwise provide the Services for the benefit of a third party; access or use the Services in any manner or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property right or other right of any third party, or that violates any applicable law; access or use the Services for purposes of competitive analysis of the Services, the development, provision, or use of a competing software service or product or any other purpose that is to Cornerstone's detriment or commercial disadvantage; remove any proprietary notices or labels; or otherwise access or use the Services beyond the scope of the authorization granted under this Agreement.

2.2 Customer acknowledges that any modifications it or its Authorized Users may make to the software configuration could result in malfunction or unintended operations of the Services. Cornerstone is not responsible for any delay or failure of performance caused in whole or in part by Customer's modifications.

2.3 Customer represents, covenants, and warrants that Customer will use the Services only in compliance with all applicable laws and regulations. Although Cornerstone has no obligation to monitor Customer's use of the Services, Cornerstone may do so and may prohibit any use of the Services it believes may be (or alleged to be) in violation of the foregoing.

2.4 Customer shall be responsible for obtaining and maintaining any equipment and ancillary services needed to connect to, access or otherwise use the Services, including, without limitation, modems, hardware, servers, software, operating systems, networking, web servers and the like (collectively, "Equipment"). Customer shall also be responsible for maintaining the security of the Equipment, Customer account, passwords (including but not limited to administrative and user passwords) and files, and for all uses of Customer account or the Equipment with or without Customer's knowledge or consent.

2.5 Customer shall at all times during the Term: set up, maintain, and operate in good repair all Customer Systems (as defined below) on or through which the Services are accessed or used; and (b) provide all cooperation and assistance as Cornerstone may reasonably request to enable Cornerstone to exercise its rights and perform its obligations under and in connection with this Agreement.

2.6 Cornerstone is not responsible or liable for any delay or failure of performance caused in whole or in part by Customer's delay in performing, or failure to perform, any of its obligations under this Agreement.

2.7 If Customer becomes aware of any actual or threatened activity prohibited by Section 2.3, Customer shall immediately: (a) take all reasonable and lawful measures within their respective control that are necessary to stop the activity or threatened activity and to mitigate its effects; and (b) notify Cornerstone of any such actual or threatened activity.

3 SECURITY

3.1 Cornerstone employs security measures in accordance with applicable industry practice and standards, applicable laws, rules, and regulations.

3.2 Customer has and will retain sole responsibility for: (a) all Customer Data (as defined below), including its content and use; (b) all information, instructions, and materials provided by or on behalf of Customer in connection with the Services; (c) Customer's information technology infrastructure, including computers, software, databases, electronic systems (including database management systems), and networks, whether operated directly by Customer or through the use of third-party services ("Customer Systems"); (d) the security and use of Customer's access credentials; and (e) all access to and use of the Services directly or indirectly by or through the Customer Systems access credentials, with or without Customer's knowledge or consent, including all results obtained from, and all conclusions, decisions, and actions based on, such access or use.

3.3 Customer shall employ all commercially reasonable physical, administrative, and technical controls, screening, and security procedures and other safeguards designed to: (a) securely administer the distribution and use of all access credentials and protect against any unauthorized access to or use of the Services; and (b) control the content and use of Customer Data, including the uploading or other provision of Customer Data for processing by the Services.

4 CONFIDENTIALITY; PROPRIETARY RIGHTS

4.1 Each party (the "Receiving Party") understands that the other party (the "Disclosing Party") has disclosed or may disclose business, technical, pricing information, compensation information, know-how, compilations, processes, data protection, or financial information relating to the Disclosing Party's business (hereinafter referred to as "Proprietary Information" of the Disclosing Party). Proprietary Information of Cornerstone includes non-public information regarding features, functionality and performance of the Services. Proprietary Information of Customer includes non-public data provided by Customer to Cornerstone to enable the provision of the Services ("Customer Data"). The Receiving Party agrees: (i) to take reasonable precautions to protect such Proprietary Information, and (ii) not to use or divulge (except in performance of the Services or as otherwise permitted herein) to any third person any such Proprietary Information. The Disclosing Party agrees that the foregoing shall not apply with respect to any information after five (5) years following the disclosure thereof or any information that the Receiving Party can document (a) is or becomes generally available to the public, or (b) was in its possession or known by it prior to receipt from the Disclosing Party, or (c) was rightfully disclosed to it without restriction by a third party, (d) was independently developed without use of any Proprietary Information of the Disclosing Party, or (e) is required to be disclosed by law.

4.2 Customer shall own all right, title and interest in and to the Customer Data. Customer hereby permits Cornerstone such limited rights and permissions in or relating to Customer Data as are necessary for Cornerstone to enforce this Agreement and exercise Cornerstone's rights and perform its obligations hereunder.

4.3 Cornerstone, or its third-party licensors, shall own and retain all right, title and interest in and to (a) the Services and software, all improvements, enhancements or modifications thereto, and (b) all intellectual property rights related to any of the foregoing. Nothing in this Agreement grants any right, title, or interest in or to (including any license under) any intellectual property rights in or relating to the Services whether expressly, by implication, estoppel, or otherwise.

4.4 Notwithstanding anything to the contrary, Cornerstone, and its Subcontractors, shall have the right to collect and analyze data and other information relating to and solely for the purpose of the provision, use and performance of various aspects of the Services and related systems and technologies (including, without limitation, information concerning Customer Data and data derived therefrom such as usage reports, user statistics, and other inputs into Cornerstone's artificial intelligence functionalities ("Resultant Data")), and Cornerstone will be free (during and after the term hereof) to (i) use Resultant Data to improve and enhance the Services and for other development, diagnostic and corrective purposes in connection with the Services and other Cornerstone offerings, and (ii) disclose Resultant Data solely in aggregate or other de- identified form in connection with its business. No rights or licenses are granted except as expressly set forth herein.

4.5 "Cornerstone Hub Arising IP" means all technology that: (i) is or has been generated, developed, fixed in a tangible medium, conceived or reduced to practice by or on behalf of either party before, on or after the date this Agreement takes effect; and (ii) arises from or in connection with any execution, operation or use of the Cornerstone Hub (including the Cornerstone Hub processing, storing, organizing, arranging, selecting, aggregating, adapting or otherwise using or exploiting any data (including Licensee Data), content, information, materials or other inputs transmitted, submitted or uploaded to the Cornerstone Hub). Without limiting the foregoing and for clarity, the Cornerstone Hub Arising IP includes any updates, error corrections, bug fixes, enhancements or improvements to the Cornerstone Hub developed by or on behalf of Customer.

5 PAYMENT OF FEES

5.1 Subject to exceptions under this Section 5 or any Free Trial Periods under Section 6.1, Customer will pay Cornerstone the then applicable fees described in the Purchase Agreement for the Services in accordance with the terms therein (the "Fees"). Cornerstone reserves the right to change the Fees or applicable charges and to institute new charges and Fees at the end of the Term, upon thirty (30) days prior notice to Customer (which may be sent by email). If Customer believes that Cornerstone has billed Customer incorrectly, Customer must contact Cornerstone no later than 60 days after the closing date on the first billing statement in which the error or problem appeared, in order to receive an adjustment or credit. All charges are fully earned upon payment and there are no refunds or credits for partially used monthly or annual subscriptions, as applicable. Customer must cancel the applicable subscription before automatic renewal in order to avoid account charges for the next applicable billing cycle.

5.2 Cornerstone shall bill through an invoice, in which case, full payment for invoices issued in any given month must be received by Cornerstone prior to the following month's services being rendered. Unpaid amounts are subject to a finance charge of 1.5% per month on any outstanding balance, or the maximum permitted by law, whichever is lower, plus all expenses of collection and may result in immediate termination of Service. Customer shall be responsible for all taxes associated with Services other than U.S. taxes based on Cornerstone's net income.

5.3 All amounts due under this Agreement shall be paid by credit card or other payment method agreed to by Cornerstone. Customer hereby authorizes us to charge the payment method for: (i) Fees and applicable Taxes for each billing period during the Term on the same date on which Customer registered to use the Services; and (ii) any applicable setup Fees and applicable Taxes on the Effective Date of this Agreement (collectively, the "Payment Date"). Customer further authorizes Cornerstone to use a third party to process such payments, and hereby consent to the disclosure of Customer's billing information to such third party. Customer shall promptly provide Cornerstone with updated credit card information in the event that Customer's credit card on file is no longer valid. If the credit card information on file with Cornerstone is not valid at any time during the Term, or if Customer's credit card cannot be processed on any Payment Date, (i) Customer hereby authorizes Cornerstone to continue to attempt to charge the amounts due until such amounts are paid in full; and (ii) Cornerstone reserves the right to immediately terminate this Agreement, or suspend Customer's access to the Services. If at any time Customer's access to the Services is suspended or disabled (as applicable) for non-payment, Cornerstone may charge a reactivation fee to reinstate them. Cornerstone reserves the right to stop accepting credit card payments from one or more issuers upon written notice to Customer.

6 TERMS OF USE

6.1 Customer accepts sole responsibility for its use of the Cornerstone Hub and for the effects of such use on the Cornerstone Hub and its functionality and operation, including without limitation such effects with respect to Customer, Cornerstone, and all Cornerstone Hub users. Customer acknowledges and agrees that Cornerstone shall have no responsibility whatsoever with respect to any use of the Cornerstone Hub or any consequences of such use, including without limitation any outcomes with respect to (i) delivery of documents (e.g. email via the functionality and operation of Cornerstone Hub's hosted software and hosted software service); (ii) issuance of tickets for airline travel or other mode of transportation (e.g. ticketing via the functionality and operation of Cornerstone's hosted software and hosted software service); or (iii) charges and fees incurred with any travel industry Global Distribution System ("GDS," e.g. Amadeus® or Sabre®), which GDS charges and fees, if any, you agree are your sole responsibility. You agree to promptly reimburse Cornerstone for any such GDS charges or fees.

6.2 Cornerstone does not provide technical or other support for the Cornerstone Hub or its use. Cornerstone may in its sole discretion, make available, with or without license fee or other charges, software updates to the Cornerstone Hub, which updates shall be governed by this Agreement and use of which updates may be required for continued operation of the Cornerstone Hub. You agree to promptly notify Cornerstone of any error you discover in the operation of the Cornerstone Hub or its operation.

6.3 Cornerstone may, at its sole discretion, at the beginning of or during a Term (as defined below), authorize free trial periods to particular functions of the Services or entire licenses (each a "Free Trial Period"). Once a Free Trial Period of a particular function ends, and upon prior written notice to Customer, which may be by email, Cornerstone will begin billing Customer's payment method for periodic subscription fees (plus any applicable taxes), unless Customer cancels prior to the end of the Free Trial Period.

6.4 Subject to earlier termination as provided below, this Agreement begins as of the Effective Date and continues for the Initial Service Term as specified in the Purchase Agreement, and shall be automatically renewed for additional periods of the same duration as the Initial Service Term (each, a "Renewal Term;" any Free Trial Period, the Initial Term, and any Renewal Term shall collectively be referred to as the "Term"), unless either party requests termination at least thirty (30) days prior to the end of the then-current Term. Cornerstone reserves the right to discontinue any particular service, feature, or function (i) prior to the start of an Initial Term, or (ii) before any Renewal Term upon thirty (30) days' notice to Customer.

6.5 Cornerstone may suspend Customer's access to the Services and disable Customer's presence on the Services if any payment is past due and such failure to pay will be considered a material breach of this Agreement.

6.6 In addition to any other remedies it may have, either party may also terminate this Agreement upon (i) written notice, if the other party materially breaches any of the terms or conditions of this Agreement and such breach (A) is incapable of cure; or (B) being capable of cure, remains uncured 30 days after the non-breaching party provides the breaching Party with written notice of such breach, or (ii) effective immediately upon written notice to the other Party, if the other Party: (A) becomes insolvent or is generally unable to pay, or fails to pay, its debts as they become due; (B) files or has filed against it, a petition for voluntary or involuntary bankruptcy or otherwise becomes subject, voluntarily or involuntarily, to any proceeding under any domestic or foreign bankruptcy or insolvency law; (C) makes or seeks to make a general assignment for the benefit of its creditors; or (D) applies for or has appointed a receiver, trustee, custodian, or similar agent appointed by order of any court of competent jurisdiction to take charge of or sell any material portion of its property or business.

6.7 All sections of this Agreement which by their nature should survive termination will survive termination, including, without limitation, accrued rights to payment, intellectual property, confidentiality obligations, warranty disclaimers, limitations of liability, survival, effect of termination, and the Miscellaneous provisions under Section 12.

6.8 Upon termination of this Agreement all rights granted hereunder to Customer will immediately cease, and Customer will immediately cease all access and use of the Services. Customer will pay in full for the Services provided up to and including the last day on which the Services are provided.

7 WARRANTY AND DISCLAIMER

7.1 Each party represents and warrants to the other party that (i) it is duly organized, validly existing, and in good standing as a corporation or other entity under the Laws of the jurisdiction of its incorporation or other organization; (ii) it has the full right, power, and authority to enter into and perform its obligations and grant the rights, licenses, consents, and authorizations it grants or is required to grant under this Agreement; (iii) the execution of this Agreement by its representative whose signature is set forth at the end of this Agreement has been duly authorized by all necessary corporate or organizational action of such party; and (iv) when executed and delivered by both parties, this Agreement will constitute the legal, valid, and binding obligation of such party, enforceable against such party in accordance with its terms.

7.2 Cornerstone shall use reasonable efforts consistent with prevailing industry standards to maintain and perform the Services in a manner which minimizes errors and interruptions in the Services and in a professional and workmanlike manner. Services may be temporarily unavailable for scheduled maintenance or for unscheduled emergency maintenance, either by Cornerstone or by third-party providers, or because of other causes beyond Cornerstone's reasonable control, but Cornerstone shall use reasonable efforts to provide advance notice in writing or by e-mail of any scheduled service disruption. HOWEVER, CORNERSTONE DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE; NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICES. EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION, THE SERVICES ARE PROVIDED "AS IS" AND CORNERSTONE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

7.3 Customer represents, warrants, and covenants to Cornerstone that Customer owns or otherwise has and will have the necessary rights and consents in and relating to the Customer Data so that, as received by Cornerstone and used in accordance with this Agreement, they do not and will not infringe, misappropriate, or otherwise violate any intellectual property rights, or any privacy or other rights of any third party or violate any applicable law.

8 INDEMNITY

8.1 Cornerstone shall hold Customer harmless from liability to third parties resulting from infringement by the Service of any United States patent or any copyright or misappropriation of any trade secret, provided Cornerstone is promptly notified of any and all threats, claims and proceedings related thereto and given reasonable assistance and the opportunity to assume sole control over defense and settlement; Cornerstone will not be responsible for any settlement it does not approve in writing. The foregoing obligations do not apply with respect to portions or components of the Service (i) not supplied by Cornerstone, (ii) made in whole or in part in accordance with Customer specifications, (iii) that are modified after delivery by Cornerstone, (iv) combined with other products, processes or materials where the alleged infringement relates to such combination, (v) where Customer continues allegedly infringing activity after being notified thereof or after being informed of modifications that would have avoided the alleged infringement, or (vi) where Customer's use of the Service is not strictly in accordance with this Agreement. If, due to a claim of infringement, the Services are held by a court of competent jurisdiction to be or are believed by Cornerstone to be infringing, Cornerstone may, at its option and expense (a) replace or modify the Service to be non-infringing provided that such modification or replacement contains substantially similar features and functionality, (b) obtain for Customer a license to continue using the Service, or (c) if neither of the foregoing is commercially practicable, terminate this Agreement and Customer's rights hereunder and provide Customer a refund of any prepaid, unused fees for the Service.

8.2 Customer shall indemnify, defend, and hold harmless Cornerstone and its officers, directors, employees, agents, successors, and assigns (each, a "Cornerstone Indemnitee") from and against any and all losses incurred by such Cornerstone Indemnitee resulting from any action by a third party that arise out of or result from, or are alleged to arise out of or result from: (i) Customer Data, including any processing of Customer Data by or on behalf of Cornerstone in accordance with this Agreement; (ii) any other materials or information provided by or on behalf of Customer, including Cornerstone's compliance with any specifications or directions provided by or on behalf of Customer to the extent prepared without any contribution by Cornerstone; or (iii) allegation of facts that, if true, would constitute Customer's breach of any of its representations, warranties, covenants, or obligations under this Agreement. Customer shall further indemnify, defend, and hold harmless Cornerstone and its officers, directors, employees, agents, successors, and assigns from and against any and all losses incurred resulting from any modification made to the software by Customer.

8.3 Each party shall promptly notify the other party in writing of any action for which such party believes it is entitled to be indemnified pursuant to Section 8.1 or 8.2, as the case may be. The party seeking indemnification (the "Indemnitee") shall cooperate with the other party (the "Indemnitor") at the Indemnitor's sole cost and expense. Indemnitor shall promptly assume control of the defense and shall employ counsel of its choice to handle and defend the same, at Indemnitor's sole cost and expense. Indemnitee may participate in and observe the proceedings at its own cost and expense with counsel of its own choosing. Indemnitor shall not settle any Action on any terms or in any manner that adversely affects the rights of any Indemnitee without Indemnitee's prior written consent, which shall not be unreasonably withheld or delayed. If Indemnitor fails or refuses to assume control of the defense of such Action, Indemnitee shall have the right, but no obligation, to defend against such`` Action, including settling such action after giving notice to Indemnitor, in each case in such manner and on such terms as Indemnitee may deem appropriate. Indemnitee's failure to perform any obligations under this Section 8.3 will not relieve Indemnitor of its obligations under this Section 8, except to the extent that Indemnitor can demonstrate that it has been materially prejudiced as a result of such failure.

9 LIMITATION OF LIABILITY

9.1 NOTWITHSTANDING ANYTHING TO THE CONTRARY, EXCEPT FOR BODILY INJURY OF A PERSON, CORNERSTONE AND ITS SUPPLIERS (INCLUDING BUT NOT LIMITED TO ALL EQUIPMENT AND TECHNOLOGY SUPPLIERS), OFFICERS, AFFILIATES, REPRESENTATIVES, CONTRACTORS AND EMPLOYEES SHALL NOT BE RESPONSIBLE OR LIABLE WITH RESPECT TO ANY SUBJECT MATTER OF THIS AGREEMENT OR TERMS AND CONDITIONS RELATED THERETO UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY: (A) FOR ERROR OR INTERRUPTION OF USE OR FOR LOSS OR INACCURACY OR CORRUPTION OF DATA OR COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY OR LOSS OF BUSINESS; (B) FOR ANY INDIRECT, EXEMPLARY, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES; (C) FOR ANY MATTER BEYOND CORNERSTONE'S REASONABLE CONTROL; (D) FOR ANY CLAIMS ARISING OUT OF CUSTOMER'S MODIFICATION OF THE SOFTWARE; OR (E) FOR ANY AMOUNTS THAT, TOGETHER WITH AMOUNTS ASSOCIATED WITH ALL OTHER CLAIMS, EXCEED THE FEES PAID BY CUSTOMER TO CORNERSTONE FOR THE SERVICES UNDER THIS AGREEMENT IN THE 6 MONTHS PRIOR TO THE ACT THAT GAVE RISE TO THE LIABILITY, IN EACH CASE, WHETHER OR NOT CORNERSTONE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10 PUBLICITY

10.1 Each party hereby grants to the other party a limited, revocable license to use the party's name and related indicia in the other party's lists of current customers or vendors in promotional and marketing materials. In addition, Customer authorizes Cornerstone to provide its name and contact information to other Cornerstone customers as part of any referral network offered by Cornerstone as a customer resource. This provision shall survive termination or expiration of this Agreement.

11 MISCELLANEOUS

11.1 If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable.

11.2 This Agreement is not assignable, transferable or sublicensable by Customer except with Cornerstone's prior written consent. Cornerstone may transfer and assign any of its rights and obligations under this Agreement without consent.

11.3 This Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of this Agreement. All waivers and modifications must be in writing signed by both parties, except as otherwise provided herein.

11.4 No agency, partnership, joint venture, or employment is created as a result of this Agreement and Customer does not have any authority of any kind to bind Cornerstone in any respect whatsoever.

11.5 In any action or proceeding to enforce rights under this Agreement, the prevailing party will be entitled to recover costs and attorneys' fees.

11.6 All notices under this Agreement will be in writing and will be deemed to have been duly given when received, if personally delivered; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; the day after it is sent, if sent for next day delivery by recognized overnight delivery service; and upon receipt, if sent by certified or registered mail, return receipt requested.

11.7 This Agreement shall be governed by the laws of the State of Indiana without regard to its conflict of laws provisions.

11.8 ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THIS CONTRACT, OR THE BREACH THEREOF, SHALL BE SETTLED BY ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION IN CHICAGO, ILLINOIS, IN ACCORDANCE WITH ITS COMMERCIAL ARBITRATION RULES APPLYING INDIANA LAW, AND JUDGMENT ON THE AWARD RENDERED BY THE ARBITRATOR(S) MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THERE.